A curated collection of the most impactful books on business management, quality, leadership, and personal growth to help you navigate the complexities of the collision repair industry.
The author of In Search of Excellence has written a hands-on guide to coping with uncertainty and change and delivers it in the energetic style that has made him a star in every business community.
Whether or not you agree with this book, if you are attempting to run a business—or an organization of any sort—I believe that you would profit by reading it. It articulates many conclusions about what a business should be.
Stephen Covey realizes that true success encompasses a balance of personal and professional effectiveness, making this a manual for performing better in both arenas.
What is the “Goal” of a business? The only clear objective is to make money. However, this book points out how cost efficiencies and bad decisions overshadow the goal.
Carl Sewell’s proven methods can help entrepreneurs turn their employees into service superstars, develop effective advertising, and keep customers coming back.
Jay Levinson revolutionized marketing strategies for the small-business owner with his take-no-prisoners approach to finding clients.
Dr. Deming was a pioneer in the idea that quality reduces costs. We can learn much from this system, but expect your own paradigms to be broken.
Learn how to let employees lead and adapt to a changing business world. This book teaches leaders to build a flock of capable, independent thinkers.
This tells you how to keep from letting the little things in life drive you crazy. In thoughtful language, author Richard Carlson reveals ways to calm down.
Totally a fun read, so logical & practical. Work should be more fun, and the author unlocks the secrets that everyone needs to really enjoy their jobs.
Kaizen principles are the heart of today’s most successful leadership qualities. The change to the culture of any organization starts with the leaders.
Kaizen principles will enrich the process of satisfying Customers. This book provides a proven framework for implementing an ongoing Customer service strategy.
This book closes the gap between concept and action. It details procedural steps, from initial team formation to self-managed or virtual teams.
Presents a start-to-finish, Kaizen-based guide to change. It teaches you when change goes wrong, and what to do about it to promote a culture of continuous improvement.
Change can be either a blessing or a curse. The message is that all can come to see it as a blessing, if they understand the nature of change.
Through this inspirational story, the authors reveal the secret of Gung Ho—a revolutionary technique to boost enthusiasm and performance.
A Guide to Getting Your Expertise Used. Updates what many consider the best resource of its kind. Highly Recommended.
By one of the co-inventors of the Toyota Production System which revolutionized manufacturing. Very good reference that can be applied to Collision Repair.
Another co-inventor of the TPS. Also developed Zero Defect Management, SMED and Just-In-Time processes. Highly recommended reading.
Even though it was written before Industry consolidation and computers, this book supplies timeless management principles needed for a successful business and family life.
