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- AEII
PO Box 3653
Carmel IN 46082 - (877)234-4872
- Information@aeii.net
AEII has developed and presented educational programs since 1986 for many different topics within the Collision Repair Industry. Subjects have ranged from technical, sales, marketing, general management, production management, to high level financial management. The programs have ranged from one hour in length to 32 hours.
Whatever subject and length of program or training class you want, we can develop, train, and present.
In addition we have developed Train-the-Trainer Programs, and presentation programs internationally for major companies worldwide. We have translation specialists available for many languages.
AEII programs are group interactive and completely high tech multimedia presentations. We use the latest graphical interfaces and provide an enjoyable learning experience to all attendees. We always offer a 100% satisfaction money back guarantee to all completed attendees. We are positive that those that attend will receive the most future thinking solutions available today.
As with consulting services, AEII believes in developing business to business partnerships with vendors in a given marketplace. We strive to make our partnerships a Win Win Win relationship to all, the customer, our vendor partner in a market area, and ourselves. We accomplish this by providing a pricing structure and marketing system that makes the relationship successful.
The following programs are listed as part of our Collision Management Beyond 2010 Series developed specifically for the collision repair industry using the most forward thinking available. These programs can be customized to meet the need of the audience. We have worked with many organization worldwide to provide customized presentations to meet their specific objectives, time frames, and audience mix.
We have also partnered with several organizations to provide additional training programs to the Industry.These training programs can be reviewed at: www.CollisionTraining.org
Collision Management Beyond 2000 The New Way The Only Way
This Two Day Program is designed to provide each attendee the latest information to manage their business in the years to come. The program is an interactive learning program that involves all attendees in group and team discussions. It globally covers all topics in the complete Collision Management Beyond 2000 Series.
Program is targeted to Owners and Managers. Recommended as first in the Series
The Main Topics Covered Include:
Collision Management Beyond 2000 The New Way The Only Way (One Day Version)
This Program is designed to provide each attendee the latest information to manage their business in the years to come. The program is an interactive learning program that involves all attendees in group and team discussions. Financial modeling, job costing exercises, pay plans, marketing, and long range planning has been reduced compared to the Two Day Version of the Program.
Program is targeted to Owners and Managers.
The Main Topics Covered Include:
Estimating The Key to Profit, Customer Service, Scheduling, and Production Flow
This One Day Program is designed to provide each attendee a thorough look at how important the estimating process is in not only maintaining targeted profit levels, but also Customer Satisfaction, and Production Flow. Often it is not understood how much the estimator effects meeting the Customer’s Expectations and the target delivery date. This interactive learning program will involve all attendees in individual and group exercises, along with team discussions.
Program is targeted to Owners, Managers, Front Desk Personnel, and Estimators.
The Main Topics Covered Include:
Employee Incentive Plans and Measurement Systems The Scorecard
Is the need for “high skilled technicians” real or are we looking in the wrong direction. This One Day Program is designed to provide insight into the employee shortage situation facing the Industry today. It is not going to get better unless we change how we provide incentives and perform measurements. Many systems are available that can provide higher gross profits while providing excellent incentives to the workforce. This program will provide many tools (CD included) that can answer this tough dilemma for many owners/managers today.
Program is targeted to Owners, Managers, and Financial Personnel.
The Main Topics Covered Include:
Knowing Your Numbers Financial Management Y2K and Beyond
This One Day Program is designed to provide each attendee the latest information to get control of their business financials. Since most owners and managers today do not understand this vital skill the class will focus on ensuring each will have a working understanding of what it will take to prosper in the future. The program is an interactive learning program that involves all attendees in group and team discussions.
Program is targeted to Owners, Managers, and Financial Personnel.
The Main Topics Covered Include:
Reducing Cycle Time The New Way of Production Management – Three Day Version
This Special Three Day Program is designed to provide each attendee the latest concepts to reduce cycle time in their own operation. Since most owners and managers today are not familiar with industrialized processes, this program will focus on ensuring each will have a working understanding how to utilize these concepts through process mapping and process improvement techniques. The program is an interactive learning program that involves all attendees in group and team exercises and discussions.
This program will look at all departments of the operation and how they inter-relate to effect cycle time.
This program is only offered as special request sponsored program and is not a scheduled offering.
This is a special expanded version of the One Day Program to include all areas of the operation.
Program is targeted to Owners, Managers, Financial Personnel, and Insurance Personnel.
The Main Topics Covered Include:
Updated for 2006 !
Reducing Cycle Time The New Way of Production Management
Updated for 2006 !
This Program is designed to provide each attendee the latest concepts to reduce cycle time in their own operation. Since most owners and managers today are not familiar with industrialized processes, this program will focus on ensuring each will have a working understanding how to utilize these concepts through process mapping and process improvement techniques. The program is an interactive learning program that involves all attendees in group and team exercises and discussions.
This program currently offers 16 AMI credits.
This program will concentrate on immediate improvements that can be applied to the refinishing department. The same concepts can be applied directly to any operation in the organization.
Program is targeted to Owners, Managers, Financial Personnel, and Insurance Personnel.
The Main Topics Covered Include:
Don’t Just Take Our Word For It … Here is What Others are Saying:
“I felt compelled to compliment you highly on the Cycle Time seminar that I and my 5 person management team just attended. It is simply amazing as to how much more profitability and customer satisfaction that we have obtained through applying the process flow techniques that you trained us on at the seminar. Many shop owners today are wondering if the key to greater profitability is an additional location or
expanding their existing building when in reality the most effective and least costly option is to decrease cycle time. The process flow documentation taught in the seminar is also very beneficial to implementing 2nd shift production teams. Cycle time is definitely the key to being successful in today’s collision repair market.” Troy Gates – President, Gates Collision Repair Centers, Madison Wisconsin
“The program was excellent in every way. The information was so relative to our industry and not only demonstrated how it was the most effective way to improve our bottom line, but also showed us how to begin and implement the processes that will make a difference! This was one of the most forward thinking programs I have ever attended and believe me I have seen many.” Tom Delk – Ed Martin Oldsmobile, Indianapolis Indiana
“As you know I have been attending classes all over the Country. Most are good, some are bad, and some are very good. Now I can truly say that your class yesterday was by far the best that I have ever taken. Not that info was new, but the thought process and how you made everyone think is what made this class a truly great experience.” Toby Chess – Contributing Editor, Body Shop Business Magazine
“Killer Program ” , “Great Response from my Staff, Look forward to getting my schedule such I can attend” … and many more.
Exceeding the Expectation of the Customer The Customer Plus System
This One Day Program is designed to provide each attendee a system to meet and exceed the Customer’s expectations every time. Most organizations spend little time in implementing a system to improve Customer sales closing and retention. This program is designed to explain and demonstrate through interactive group activities the Customer Plus System. The system implements a standardized method of Greeting the Customer, Telephone Contacts, Sales Follow-up Programs, Qualifying the Customer, Rating the Job, Checking the Vehicle at Drop Off, Production Progress Contact, Delivery Process, and Customer Follow-up after the repair is completed. The program is an interactive learning program that involves all attendees in group and team discussions.
Program is targeted to Owners, Managers, Estimators, and Front Desk Positions.
The Main Topics Covered Include:
Quick books for the Collision Repair Industry Getting Your Accounting in Order
This One Day Program is designed to provide each attendee an in-depth understanding of using Quick books in their business to perform their accounting. This program is specifically designed for the collision industry and will focus on the collision business model needs. It has been identified that the power of Quick books is often never utilized hence not providing the needed tools for making good business decisions. This may be a determining factor in business failure.
This program will concentrate on the proper implementation of Quick books in the Collision Repair Industry.
Program is targeted to Owners, Managers, Financial Personnel, and Data Entry Staff.
The Main Topics Covered Include:
Implementing Your Management System to Improve Your Operations
This One Day Program is designed to provide each attendee an in-depth understanding of using their management system in improving process flow, communication, customer follow-up, and customer retention. This program is currently customized for collision industry computerized management systems such as Mitchell’s ABS, ADP Stellix, NewEra’s AutoFocus, Summit Software’s COP, DuPont’s ProfitNet, ICM’s AutoMate, and Mitchell’s/Houston Digital’s Owner’s Assistant .(Contact us for additional systems) Each program will focus on a specific system for attendees. This will be noted on the registration flyer as to which system will be covered in a specific event.
This program will concentrate on the proper implementation of the management system to improve the organization’s utilization in their processes.
Program is targeted to Owners, Managers, Estimators, Customer Service, and Data Entry Staff.
The Main Topics Covered Include:
Standardization of the Collision Repair Industry The Way to Prosper Beyond 2000
This One Day Program is designed to focus on the importance of standardized business practices in the Collision Industry. This program is specifically designed for the collision industry processes and will provide best practices solutions for accomplishing a “Turn Key” organization.
Since many groups are working on various segments of accomplishing standardization, this program will introduce and explain ISO9001:2000 concepts. The ISO process provides the structure for all to accomplish the standardization the Industry needs.
Program is targeted to Owners, Managers, Estimators, Insurance Personnel
The Main Topics Covered Include:
Mentoring and Apprenticeships The Only Way to Control Your Future
This One Day Program is designed to focus on the importance of developing an in-house apprenticeship or mentorship program. This program is specifically designed for the collision industry since the shortage of entry level staff is at a crisis level in many areas. This program will provide best practices and solutions for accomplishing a successful apprenticeship/mentoring program within the organization.
Program is targeted to Owners, General Managers, and Prospective Internal Mentors
The Main Topics Covered Include:
Check Out: www.mentorsatwork.com for implementation of a facility mentorship program.
The SMART System for Paint and Materials Management
Why is it that some organizations boast high Paint and Materials Gross Profit Percentages exceeding 40% while others hope to break even ?
Why are some able to contain costs to below 6% of sales ?
From examining facilities worldwide, one conclusion can be reached:
Those that succeed in getting the highest gross profits and reduced costs manage the department well and understand the factors that control the profitability in this department.
These areas are examined in-depth during this 4 hour program and explains how The SMART System is designed to address all aspects of Paint and Materials Management.
Supply Organization
Monitoring and Measurement
Abolish Waste
Review and Reward
Training and Technology
Program is targeted to anyone wanting to learn about this unique system
Parts Management …. The Lifeblood of the Collision Repair Process
This 4 Hour Program is designed to provide attendees a clear understanding of supply chain management, and valuable options and techniques in improving one of the most critical but overlooked aspects of the collision repair process.
By using proven techniques in supply chain management, cycle time decreases, throughput increases, costs decrease, and profitability increases. This is a winning formula for success.
Program is targeted to anyone wanting to learn about this critical business process
The Main Topics Covered Include:
Four hour version includes valuable repeatable processes to apply to your business.
Introduction to Excel for Collision Repair
This 1.5 Hour Program is designed to provide attendees a clear understanding on how to use today’s spreadsheet programs. Have you ever wanted to analyze your company information but had no idea how to use today’s spreadsheet programs ? If so, this program is for you. Starting with the basics of Microsoft Excel, we will walk you through steps that will give you confidence to use this powerful tool, and even write your own “code” !
Program is targeted to anyone wanting to learn how to use computer spreadsheet programs
The Main Topics Covered Include:
Attracting, Motivating, and Retaining Good Employees
Two Versions Available: 1.5 hours and 4 hours
Times are changing, Customers expect more and so do employees. We have a shrinking work force
currently and we must do something different !
How can we attract more prospective employment candidates ?
How can we motivate them to excel in our company ?
And then how do we keep them ?
This Program is designed to provide attendees a clear understanding of the options and techniques in attracting, motivating, and retaining employees.
Program is targeted to anyone wanting to learn about this critical human resource issue
The Main Topics Covered Include:
Four hour version includes group interactive problem solving exercises to apply to your business.
Avoiding and Collecting Old Debts
Maintaining Profitability is more than Job Costing.
It requires the business to consistently collect all outstanding debts in a timely manner.
This 1.5 hour program will examine the top five areas for Accounts Receivable Management. This Program is designed to provide attendees a clear understanding of the options and techniques in first avoiding bad accounts receivables and then collection options.
Program is targeted to anyone wanting to learn about this critical financial issue
The Main Topics Covered Include:
Keeping the Keys … Now or Never
We have simply become lazy in closing the sales today ! Too often we wait to see if an assignment comes over the fax or download, rather than getting the sales needed to maintain a successful operation.
This 1.5 hour program will examine the top reasons this is happening and what to do about it.
This Program is designed to provide attendees a clear understanding of want is happening today and how to correct it before it is too late. Close the sales through a proven system. Overview of the Customer Plusâ„¢ is used to demonstrate how thesystem is effective.
Program is targeted to anyone wanting to learn about this critical issue
The Main Topics Covered Include:
Other Educational Program Offerings
We also offer additional programs for dinner meetings and industry functions. These programs may incorporate topics from one of our course offerings in a shorter time allotment format. They also can be additional key topics or concerns of the group determined prior to the event at booking.
Evening Events and Trade Shows
Four Hour Introduction to Cycle Time Reduction
Two Hour Introduction to Quality Assurance The Key Performance Indicator
Two Hour Introduction to Cycle Time Reduction
Two Hour The Industry Yesterday, Today, and Surely Tomorrow Are Your Ready ?
Two Hour Profitability Beyond 2000 The New Way to do Business !
Two Hour Your Vision Can Not Lead Unless You Can Share It
Two Hour Collision Industry World View Canada, South America, China, Korea, Australia
Technical Programs
AEII has been a leader in technical education development for over 20 years. AEII is capable of designing, developing, and training any Industry technical process or theory. The following are a few of the programs which AEII has developed:
One Day Steering and Suspension Diagnostic Program
One Day Color Matching and Refinishing Options Program
One Day The Plastic Repair Revolution Makes Money
Three Day Alignment System Use and Suspension Diagnosis Program
Vendor Related
AEII has worked with vendors for over 20 years is designing, developing and training internal staff on collision related areas and needs.
AEII can work with you to provide the most comprehensive information to your staff to obtain the market edge.
The following programs are examples:
Four Hour How to Manage your Customer’s Paint Profitability The Win Win Way
Working with your customers to maximize their profitability on Paint and Materials can be a win-win for you and your customer. It isn’t about be “cheap”, it is about managing their costs, and implementing the S.M.A.R.T. System. This program will provide you the most effective materials management process available.
One Day- Understanding Your Customers’ Financials
This one day program is filled with small group interactive learning scenarios that provides the foundational understanding to all attendees for understanding your customers’ financials. Gross Profit verses Markup, Gross Profit Targets and Benchmarks, Static verses Dynamic Analysis, Job Costing both static and the arely understood dynamic methods, reading a profit and loss statement as well understanding the balance sheet are all covered in this comprehensive program.
Also each attendee receives a Financial Analysis Tool that is specifically designed for the collision repair industry.
All Courses are all designed to meet specific needs of our Clients. Custom design work is available upon request.