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Powerful Reading

Staying current requires keeping abreast of the latest information written. The following books, CD's, and tapes are highly recommended reading.

Please take the time to look at the below selections.

 

 

 

 




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Thriving on Chaos

   The author of In Search of Excellence has written a 
    hands-on guide to coping with uncertainty and change
    and delivers it in the energetic style that has made him
    a star in every business community. "A provocative and
    worthwhile book, loaded with sound advice."--Across
    the Board.

    hands-on guide to coping with uncertainty and change
    and delivers it in the energetic style that has made him
    a star in every business community. "A provocative and
    worthwhile book, loaded with sound advice."--Across
    the Board.

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The E Myth Revisited

    Whether or not you agree with this book, if you are
   attempting to run a business -- or an organization of
   any sort -- I believe that you would profit by reading it.
   It articulates many of the conclusions I have reached in
   attempting to define what a business or organization
   should be and does it better than I have been able to do
   myself. In my opinion, it represents a "foundation"
   business philosophy that will help you refine your own
   thinking about why you are in business and what you
   are attempting to achieve by doing so. I would welcome
   discussion with anyone about the book.

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The 7 Habits of Highly Effective People

   This book was a groundbreaker when it was first
    published in 1990, and it continues to be a business
    bestseller with more than 10 million copies sold.
    Stephen Covey, an internationally respected leadership
    authority, realizes that true success encompasses a
    balance of personal and professional effectiveness, so
    this book is a manual for performing better in both
    arenas. His anecdotes are as frequently from family
    situations as from business challenges.


       
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The Goal

   What is the "Goal" of a business? The only clear objective
   is to make money.  However, as this book points out, cost efficiencies,
   bad decisions and a steadfast tradition in the business world have
   overshadowed the "goal".

   The major concept that from the book is not only in the three key
   elements of throughput, inventory and operating expenses or in
   determining where the constraints (bottlenecks) are in the production
   line. It is the unspoken element  in the paradigm shift needed to
   improvement.

    It is the managerial way of analyzing problems that ultimately must
    change, not the realization of bottlenecks and throughput.


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Customers for Life

   Carl Sewell's proven methods can help entrepreneurs
    turn their employees into service superstars, develop
    effective advertising, and, most importantly, keep
    customers coming back for more.

  

 

Guerrilla Marketing - Third Revision

   When Guerrilla Marketing was first published in 1983,
   Jay Levinson revolutionized marketing strategies for the
   small-business owner with his take-no-prisoners
   approach to finding clients. Filled with hundreds of solid
   ideas that really work, Levinson's philosophy has given
   birth to a new way of learning about market share and
   how to gain it.

 


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The Deming Management Method

   Where it all began ... W. Edward Deming revolutionized the
   Japan
manufacturing Industry when "Made in Japan" only meant
   a low
cost but low quality product.

   Dr. Deming was a pioneer in the idea that quality reduces costs.
   We can learn much from this system, but expect your own
   paradigms to be broken.


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Flight of the Buffalo

    A hardcover bestseller now in paperback presents a
    management program that encourages employee
    leadership--which today's companies must have more
    of if they are to survive the coming decades.

 

 

Don't Sweat the Small Stuff ... and its  All Small Stuff

  This is an audio book that tells you how to keep from letting
   the little things in life drive you crazy. In thoughtful and
   insightful language, author Richard Carlson reveals ways
   to calm down in the midst of your incredibly hurried,
   stress-filled life.

  You can learn to put things into perspective by making the
   small daily changes Dr. Carlson suggests, including advice
   such as "Choose your battles wisely"; "Remind yourself
   that when you die, your 'in' box won't be empty"; and
   "Make peace with imperfection".


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The Game of Work

   Totally a fun read, so logical & practical I wonder where this has
    been all my business life. Work should be more fun, and the author
    unlocks the secrets that everyone needs to really enjoy their jobs.

   Great stories, examples strike home with any sports lover. Would
    love to see a follow up helping to implement these concepts into a
    company. I've read it twice and plan to read it again. Very exciting
    stuff!!

    


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Kaizen Strategies for Successful Leadership

 
Kaizen principles are the heart of today's most successful
  leadership qualities. The change to the culture of any organization
  starts with the leaders and managers within.

  This book provides a systematic approach to this fantastic
  change within an organization.  Customer Focused organizations
  will thrive in the years beyond 2000. Will Yours ?

 

Kaizen Strategies for Customer Care

  Kaizen principles will enrich the process of satisfying Customers. 
  This book provides a proven framework for implementing an
  ongoing Customer service strategy. Kaizen shows readers how
  to stay one step ahead when it comes to Customer Care.


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Kaizen Strategies for:   Improving Team Performance

  This book closes the gap between concept and action, providing
   fast access to pragmatic information and proven experience. It
   details procedural steps, from initial team formation through the
   various evolutionary stages to self-managed or virtual teams.
   Packed with cutting-edge information, advice and case studies,
   this book not only presents you with the insights you need to get
   teams rapidly up to speed and working to their full potential, it 
   also shows how to keep them heading in the right direction.

  
  

Successful Organizational Change

 
 
In this book, Kaizen expert Michael Colenso presents a
    start-to-finish, Kaizen-based guide to successful organizational
   change.  It teaches you when change goes wrong, what to do
   about it. Companies worldwide are relying on Kaizen techniques
   to promote a culture of sustained continuous improvement that 
   can handle both evolutionary and revolutionary change.  Packed
   with case studies and successful initiatives.  

 

              

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Who Moved My Cheese?

  Change can be either a blessing or a curse, depending on your
  perspective. The message of Who Moved My Cheese? is that all
  can come to see it as a blessing, if they understand the nature of
  cheese and the role it plays in their lives. 

   Who Moved My Cheese? is a parable that takes place in a maze.
   Four beings, two mice named Sniff and Scurry, and two mouse
   size humans, Hem and Haw,  live in that maze: Sniff and Scurry
   are non-analytical and nonjudgmental, and  just want the cheese
   and are willing to do whatever it takes to get it. Hem and Haw
   have an entirely different relationship with cheese. It's not just
   sustenance to them; it's their self-image. Their lives and belief
   systems are built around the cheese they've found. Most of us
   reading the story will see the cheese as something related to our
   livelihoods--our jobs, our career paths, the industries we work
   in--although it can stand for anything, from health to relationships.
   The point of the story is that we have to be alert to changes in
   the cheese, and we must be willing to  go running off in search 
   of new sources of cheese when the cheese we have runs out.

          

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Gung Ho!

   Through this inspirational story of business leaders, Blanchard
    and Bowles reveal the secret of Gung Ho--a revolutionary
    technique to boost enthusiasm and performance and usher in
    astonishing results for any organization. The three principles of
    Gung Ho are:
           The Spirit of the Squirrel
           The Way of the Beaver
           The Gift of the Goose

    These three cornerstones of Gung Ho are surprisingly simple 
    and yet amazingly powerful. Whether your organization consists
    of one or is listed in the Fortune 500, this book ensures Gung Ho
    employees committed to success.

 

 
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Flawless Consulting:  
      A Guide to Getting Your Expertise Used

  The second edition of Peter Block's Flawless Consulting gracefully
   updates what many consider the best resource of its kind. New
   chapters on implementation, "whole-system" strategies, and ethics
   are included.   

  Highly Recommended Reading for ICN Members and Independent  Consultants.

 


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Taiichi Ohno:    Toyota Production System

  One of the co-inventors of the Toyota Production
  System which revolutionized the manufacturing with Just-
  In-Time (JIT) concepts.

  This is very good reference to the Japanese System and can
  be applied to many other Industries including Collision Repair.

  Highly Recommended Reading for anyone who wants a glimpse
  of a high volume collision repairer in the near future.

 


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Shigeo Shingo:  
        A Study of the Toyota Production System

  One of the co-inventors of the Toyota Production
  System which revolutionized the manufacturing. Also
  developed Zero Defect Management, Single Minute Exchange
  of Die (SMED) and  Just- In-Time (JIT) processes.

  This is very good reference to the Japanese System and can
  be applied to many other Industries including Collision Repair.

  Highly Recommended Reading for anyone who wants a glimpse
  of a high volume collision repairer in the near future.

 

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The Holy Bible

   This is original "Don't Sweat the Small Stuff ... and It's All
   Small Stuff". Even though it was written before Industry
   consolidation,  unitized construction, and even computers,
   this book supplies all the latest management principles
   needed for a successful business, personal life, and
   family.
  
   The principles are timeless and practical ... don't miss this
   chance !

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